RESIDENT PORTAL/PAY ONLINE
Top 5 Frequently Asked Questions (FAQs)
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Log in to the resident portal, click 'Pay Online,' select your payment amount and method (credit, debit, or ACH), and follow the prompts to submit your payment securely. Payments are processed instantly, but may take 2-3 business days to reflect depending on your bank.
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Go to the 'Maintenance' section in the portal, select 'Request Maintenance,' fill out the details (including urgency and photos if needed), and submit. You can track the status of your request in the same section
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"Click 'Forgot Password' on the login page to reset your password via email. If you still have issues, contact our office at [phone number] or [email] for assistance."
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Yes! Under 'Documents' or 'Payments,' you can access your lease agreement and past payment records. Contact us if you need help finding something specific.
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Navigate to 'My Profile' or 'Account Settings' in the portal, edit your email, phone number, or address, and save your changes. Ensure your info is current for important updates!
Contact Us
Hours
Monday–Friday
8am–6pm
Phone
(209) 845-3861 (Office)
Location
151 N. California Ave, Top Floor
Oakdale, CA 95361
P.O. Box 1548